Tracking an Order

 

Tracking an order is easy using the Cooneybrothers.com website. Watch this video to learn where to go on the website to obtain tracking information and what to do if no tracking number is listed.

 

Video Transcript

Hello and welcome to the Cooney Brothers How To Video Series. In this video we will cover how to use the track an order on the website.

Tracking an order shipped via UPS is very easy. From the My Account Menu at the top of the page, select the Order History option. You will then be shown a list of your completed orders, which defaults to the 10 most recently shipped. You can expand the number of orders shown using the drop down box found on the left side above the table. You can also use the Search Completed Orders box found above the table on the right side to search for your order. This box will search Order numbers, PO numbers and even items from the orders.

Once you find the PO number you are looking for, click on the UPS tracking number found in the Track The Order column. This will open a new window or tab to take you directly to the UPS site.

If the order did not ship UPS, please contact us for your tracking information. You can use the Need Help tab or the Contact Us page. We'll be glad to help!

  


How to Register


Get started using the new cooneybrothers.com with an account for quick and easy ordering,shipping tracking and repurchasing. Watch the video above to learn how.


Adding Customer Part Numbers 


Adding your part numbers to ours is a quick and easy way to find and order the parts you need. You can add your parts manually, or we can upload them in bulk. Watch this video to learn how.


Return to all Videos for Web Assistance


The new CooneyBrothers.com is packed with easy to use features that will make your job easier. Return to the main website assistance page to learn more about each topic.

  1. Contact Us

    • Cooney Brothers, Inc.
      1850 Gravers Road, #100
      Plymouth Meeting, PA 19462-2837
    • Phone: 610-272-2100
    • Fax: 610-272-7072
    • Contact us directly
  2. Email Signup

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