Getting a copy of an invoice is easy using the Cooneybrothers.com website. Watch this video to how.
Hello and welcome to the Cooney Brothers How To Video Series. In this video we will cover how to use get a copy of an invoice on the website.
Obtaining a copy of an invoice is very easy. From the My Account Menu at the top of the page, select the Account Inquiry option. This page displays your account statement with a summary found at the top, and open balances found in the bottom section.
The list of orders defaults to the 10 oldest unpaid invoices. You can expand the number of orders shown using the drop down box found on the left side above the table or you can use the Invoice# or PO# Search box found above the table on the right side to find the one you want.
Once you find the PO number you are looking for, click on the Print Icon or Invoice # found in the first and third columns on the left. This will open the invoice form in a new window or tab. From this page you can easily print a copy using the Print button in the upper right, and once complete, you can use the Close button in the upper left or click on the tab or window's X.
*Please note if you have user roles setup within your organization, General Users will not have access to the Account Inquiry section, but can obtain an invoice copy from the Order History section found under the My Account Menu.
Thank you for watching our How To Obtain an Invoice Copy video.
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